Have questions? Our team is here to guide you.
We have received your message and will get back to you as soon as possible. Our team is dedicated to providing the best support and we appreciate your patience.
You’ll fill out a secure intake form (5–10 minutes) directly on our website. A licensed U.S. provider will review your information. If you qualify, your prescription will be sent directly to our partner pharmacy, and your medication will be shipped to your door. If you do not qualify, your card will not be charged.
If you’re not approved through the intake process, your card will not be charged. You’ll see a screen where you can either:
Review your answers and correct any errors.
Or choose to schedule a live $99 telehealth consult for a more personalized review.
No. Most patients qualify through the intake form alone. However, if you prefer to speak directly with a provider, you can book a $99 consult anytime.
Most patients receive a decision within 24–48 hours. If approved, your prescription will be sent to the pharmacy immediately.
Yes. All information is encrypted and stored in HIPAA-compliant systems through our partner platform, PracticeQ. Your privacy and security are always our top priority.
No. Pure Nova Health is a direct-pay model with radically transparent pricing. You pay a flat fee — no insurance needed, no hidden charges.
No. Your card is stored on file, but it is only charged if your provider approves your treatment. If you are denied, your card is never charged.
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